Shipping & Returns Policy

Processing Times

All orders are processed Monday through Friday before 5 PM EST. Orders placed after 5 PM EST, on weekends, or during holidays will begin processing on the next business day.

Please allow additional processing time during major drops, restocks, or high order volume periods.

Shipping

Once your order has been processed and shipped, you will receive tracking information through the email provided at checkout.

Shipping times may vary depending on your location, carrier delays, weather conditions, or high demand periods. NVRDIE Productions is not responsible for delays caused by shipping carriers once the package has left our facility.

Customers are responsible for ensuring all shipping information entered at checkout is correct. We are not responsible for packages delivered to incorrectly entered addresses.

International Shipping

We currently offer international shipping to select countries. International customers are responsible for any customs fees, import duties, or taxes required by their country.

Returns & Exchanges

Due to the limited nature of our drops, all sales are final. We currently do not offer returns, refunds, or exchanges for sizing issues or change of mind purchases.

Please review sizing information carefully before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us through our Contact page within 7 days of delivery and include your order number along with photos of the issue.

We’ll review the situation and make it right.

Lost or Stolen Packages

NVRDIE Productions is not responsible for lost or stolen packages marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly first before reaching out to us.